Members

Can I view my account over the Internet?

The Tasplan website has a feature called Member Access which enables members to view and change account details at any time. For information on how to register for Member Access go to the Tasplan homepage.

How can I notify a change in personal details?

Call Tasplan on 1800 005 166 to notify of a change in your personal details. If you are registered for Member Access, you can also make the change yourself via the Tasplan website.

Why do I have to supply a Tax File Number? (TFN)

You don't! But if you don't the Government may impose a higher rate of tax on money coming in and out of your super account and Tasplan is also prohibited from receiving the Government co-contribution and personal contributions from you. The TFN is an important identifier which, when authorised, can be used by Tasplan to find any lost super you may have. Please note that our privacy policy prohibits Tasplan using your TFN for any unauthorised purpose.

How much and when is an employer supposed to pay?

Superannuation Guarantee legislation requires every Australian employer to contribute a minimum of 9% of salary and wages to a superannuation fund on behalf of most employees earning more than $450 per month. Whilst many industrial awards specify monthly contributions, at the very least, employers are required to make superannuation contributions on a quarterly basis. Any voluntary or personal contributions deducted from an employee's pay must be forwarded to the fund within 28 days of the end of the month in which they were deducted.

How can I check that contributions have been made?

Members registered for Member Access can check their account details at any time. Generally within 10 days of receipt, an employer contribution can be viewed on the Tasplan website using Member Access. Alternately, a member may contact Tasplan by telephone 1800 005 166 for details of the contributions which have been received.

What if my employer hasn't been making contributions?

Employers must make super contributions according to the provisions of the Superannuation Guarantee or relevant award. Enforcement of the Super Guarantee rests with the Australian Taxation Office. (ATO) Where contributions have not been paid you can advise the ATO on 13 10 20 Contribution returns forwarded by Tasplan to employers notify them where we believe there may be contribution arrears and include a request for immediate payment.

Can my employer contribute to my existing Tasplan account?

Yes. Tasplan is a complying superannuation fund nominated in many State and Federal awards. There would be very few situations where an employer would not be able to make contributions to Tasplan (employers just need to register as a participating employer).

Can two employers contribute to the one Tasplan Account?

Yes – your annual member statement will separately detail the contributions received from each employer.

How do I make personal contributions to Tasplan?

Simply ask your employer to make deductions from your pay and forward to Tasplan, or contact the fund to arrange for a number of contribution slips to be forwarded for you to include with payments. BPAY and a direct debit facility are also available.

What is Salary Sacrifice?

Salary sacrifice is a formal arrangement between an employer and employee to take super contributions out of an employee's pay before they pay income tax. In effect, the employer super contribution increases and the employee's salary decreases by the same amount. This money is classified in the same way as employer contributions and is subject to the Government's contributions tax of 15%. Salary sacrifice may be tax effective because the tax rate on contributions is generally below the rate of income tax that would have otherwise applied. Salary Sacrifice contributions must remain in the superannuation system in accordance with preservation rules.

What is the Government's Co-contribution?

Click here for information about the Government's Co-contribution Scheme including eligibility criteria.

What is Employer Access?

There are a number of electronic methods that employers can use to make super payments to Tasplan. Employer Access is a web-based method by which employers can make contributions.

Is my money safe?

Tasplan is the largest Tasmanian based multi-industry super fund with over $1 billion in funds under management. It complies with all relevant laws and meets the requirements of all other regulations governing superannuation funds.

How are unit prices calculated?

The Tasplan Trustee determines a unit price for each investment option based on its performance each week. Investment Policies

Can Tasplan accept Rollovers/transfers from other funds?

Tasplan is able to accept a ‘roll-over' or transfer from any other complying super fund in Australia.

What is member Benefit protection?

Commonwealth Government legislation limits the fees and charges that can be deducted from a member's account if the account balance is less than $1000. In any one year, fees and charges deducted directly from a members account cannot exceed the interest earned on the account. In years where the operating expenses of the fund exceed the interest earned from investments, a minimum fee of $10 may apply.