Your rights to privacy

We, the Tasplan trustees, understand the importance of protecting your right to privacy and have therefore prepared this statement to help you understand how we aim to protect the privacy of your personal information.

In this document we outline what details we keep about you and why we need these details. Please note that although we refer to "Tasplan" throughout the document, generally it is Australian Administration Services Pty Ltd (AAS) that collects and uses your details on our behalf. AAS is the company that administers Tasplan (in which you have a superannuation account) on behalf of the Tasplan trustees.

The new Privacy Amendment (Private Sector) Act 2000 amends the Privacy Act (from 21 December 2001) to include laws that regulate the way private organisations, like Tasplan and our service providers, handle personal information, including very sensitive information such as health details.

The Act contains 10 National Privacy Principles that regulate, among other things, how organisations collect, store and protect the quality of personal information. Also, how these organisations should use and share personal information with other organisations. The National Privacy Principles form part of all our procedures and policies and the way our members' accounts are administered.

What personal information will Tasplan keep about me?

Tasplan collects personal information from Tasplan members to administer their accounts. The type of personal information they collect about you includes your name, address, date of birth, telephone number and tax file number.

Tasplan collects personal information when members use the Tasplan website to lodge their forms, such as membership application and change of personal details forms, or if members send Tasplan documents containing personal information. There may also be circumstances when your employer may send personal details to Tasplan for you.

Why does Tasplan need my personal information?

The personal information Tasplan collects about you, on our behalf, is used to establish a Tasplan membership account, to process contributions to your account, to correspond with you and to provide you with superannuation benefits and options from Tasplan.

If you choose not to provide your personal information, it may mean that we will not be able to provide these services to you, including some Tasplan benefits and options. There are other organisations that are connected to the administration services we provide to you and which may have access to your personal information. They are:

• Mailing companies - organisations contracted to mail items for Tasplan.
• Archiving companies - organisations contracted to ensure that all documents are stored in a secure environment.
• Auditors and Regulators - organisations that ensure Tasplan is complying with legislation and contractual obligations.
• Insurance companies - organisations that provide insurance cover for Tasplan members.

Can I see the personal information Tasplan has about me?

Under the National Privacy Principles, you have a right to know what information Tasplan holds about you, and you are entitled to see this information to ensure it is correct. To obtain this information, please contact Tasplan to ask them for your personal details. The Privacy Act gives limited circumstances in which some or all access to this information may be denied. If this applies to you, Tasplan will explain this to you when you ask for your information.

How can I contact Tasplan?

If you want further information on how Tasplan handles personal information, or if you want to complain about a possible breach of privacy, please contact Tasplan on 1800 005 166, or email info@tasplan.com.au, or write to us at GPO Box 1547, Hobart 7001.

If you are unsatisfied with the resolution of your queries, you can refer the matter to the Privacy Commissioner by calling 1300 363 992.

Summary of the National Privacy Principles

Tasplan is bound by the National Privacy Principles. We will abide by these principles at all times.

Collecting information

We will collect personal information (where reasonable and practicable) directly from you. We may at times collect your personal information directly from your employer.

Using and sharing information

Tasplan will use your personal information to run an account in Tasplan for you. This is known as a 'primary purpose'. If we need to use your personal information for another reason, or secondary purpose, like a marketing campaign, we will ask your permission to do so. If we are unable to get your permission before sending our communication, we will give you the opportunity to opt out of any future direct marketing campaigns at the time of mailing to you.

Keeping information accurate and up to date

Tasplan will ensure that the personal information we collect to run your Tasplan account is accurate and complete. We will do this by ensuring that you have the opportunity to advise changes in personal details at all times and particularly when you receive your annual Tasplan membership statement.

Keeping information secure

Tasplan will not misuse or change your information without your knowledge. We will not share your information with anyone who doesn't have authority to see your information. To make sure of this, we will regularly audit access to the systems that support Tasplan and make sure that other organisations we deal with for your account (for example insurance companies) have Privacy policies adhering to the National Privacy Principles.

Sensitive information

Where we collect sensitive information such as health information, we will only use it for running your Tasplan account. We won't use it for any other purpose or share it with anyone else without your permission.